Phjion Privacy Policy — your data is our responsibility

Phjion (https://phjion.ws) is a trusted online Sports Betting platform in Bangladesh. We understand how valuable your personal information is. This Privacy Policy is our commitment to full transparency — explaining exactly what data is collected when you use phjion, why we collect it, and how we keep it secure.

This Privacy Policy governs our Terms & Conditions section. By creating an account or using the phjion platform, you agree to this Privacy Policy.

Phjion collects various types of information, detailed in the table below:

We only collect what is necessary. Requesting unnecessary or excessive data goes against our policy.

Phjion collects information through three primary methods:

• Directly from you: Information you provide through the registration form, KYC document submission, support chat, or email.
• Automatically: Information collected automatically while using the platform, through cookies, log files, and analytics tools.
• From third parties: Limited information received from payment providers (such as bKash and Nagad) and identity verification services.

Your information is used only for specific purposes. It will never be used for anything other than the reasons listed below:

• Creating, verifying, and managing your account.
• Processing betting transactions and payments.
• Preventing fraud, money laundering, and account hacking.
• To offer personalized services and promotions tailored to your preferences.
• Troubleshooting technical issues and improving platform quality.
• Compliance with legal and regulatory obligations.
• Providing customer service and support.

We analyze your information to improve our services — but this analysis is always done in aggregate form and never exposes personal details.

Phjion never sells your personal information or shares it with third parties for advertising purposes. Your data may be shared only in limited circumstances:

• Payment Providers: To process transactions with mobile banking services such as bKash, Nagad, and Rocket.
• KYC Verification Services: With licensed verification providers to confirm your identity.
• Legal Authorities: To government authorities when required by court order or legal obligation.
• Technical Partners: Hosting and infrastructure providers — all bound by strict confidentiality agreements.

Phjion uses cookies and similar technologies to enhance your experience. Cookies are small text files stored in your browser.

We use three types of cookies:

• Essential Cookies: These are essential for maintaining login sessions and platform security — the platform cannot function without them.
• Functional Cookies: To remember your language preferences and settings.
• Analytics Cookies: To understand site performance and user behavior — all data is collected in anonymized form.

You can disable cookies at any time through your browser settings. Keep in mind, however, that disabling certain cookies may cause some platform features to stop working.

To protect your data, phjion employs industry-standard technical and organizational safeguards:

• SSL/TLS Encryption: All communications on our website and app are encrypted.
• AES-256 Data Encryption: All stored sensitive data is protected with the highest level of encryption.
• Two-Factor Authentication (2FA): An extra layer of protection for account login.
• Firewall & Intrusion Detection: Suspicious activity monitored in real time.
• Regular Security Audits: Regular audits conducted by independent third-party experts.
• Restricted Access: Only authorized personnel have access to the data they need.

That said, no online service can guarantee 100% security. We take every precaution available, but we also encourage you to use a strong password and stay vigilant in protecting your own account.

We retain your data only for as long as necessary to deliver our services and meet legal obligations.

• Active Account: All data retained for the duration of the active account.
• Closed Accounts: Even after account closure, financial and identity-related data may be retained for up to 5 years to meet legal obligations.
• Log & Technical Information: Typically deleted after 12 months.
• Marketing Preferences: Deleted immediately upon withdrawal of consent.

You have several important rights regarding your personal information:

To exercise any of these rights, please support@phjion.wscontact us. We will respond within 30 business days.

Phjion strictly refrains from providing services to anyone under the age of 18. We do not knowingly collect any data from minors.

If we become aware that a minor has created an account, that account will be immediately closed and all associated data will be deleted.

We may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of this page will be revised, and registered users will be notified by email.

A notice will be posted on the platform for any significant changes. Continued use of phjion after such changes constitutes your acceptance of the updated policy.

For any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us:

• Email: support@phjion.ws
• Help Center: phjion Help Center

We typically respond within 24–48 hours. Formal data-related requests may take up to 30 business days to process.